Serena Buzios
客人怎么说
The level of service ant attention provided from every single worker!
Antonio
2023年8月
Everything was very good - the pool was nice, the room was a good value and spacious for our family with two little kids, the breakfast was very good, all the cocktails we ordered as well, the playground for kids was great, we would stay here again!
Giada
2023年4月
Breakfast was amazing.. complete and delicious. and not only breakfast, every meal we've ordered was delicious. truly recommend. The staff exceed expectations and was very considerate, courteous, helpful and nice, specially the pool and restaurant team.
Nycolle
2023年3月
#1 - This place is an absolute dream come true for relaxation. So chill and tranquil. The atmosphere, landscaping, outside lighting, music, and pool work in harmony to bring you to a far away place of relaxation. #2 - The staff will handle ANY need that comes to surface. If there is a problem of any sort, they make sure to handle it immediately and rectify the situation. Fernando the manager along with his awesome staff were on top of everything! #3 - You will NOT find better food in Buzios. Serena has the best kitchen in the ENTIRE city! Trust me, we tried all the restaurants, EAT AT SERENA and you will not be disappointed!!!
Jarrod
2021年9月
staff helpful. room comfortable. facilities good
Rosemary
2023年4月
The staff was extremely attentive and really walked the extra mile to find us a room that met our needs.
Elissa
2023年8月
Very beautiful. Marcos, the manager, and most of the staff were fantastic!
Laura
2022年8月
Amazing an very helpful staff ! Beautiful place, great pool, delicious breakfast and food.
Jessica
2022年8月
Great for families with kids
Juan
2023年7月
nice infrastructure for a relaxing long weekend. Lovely pool area, nice playground for the kids, good breakfast.
Christoph
2021年11月
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