The level of service ant attention provided from every single worker!
Antonio
สิงหาคม 2566
Everything was very good - the pool was nice, the room was a good value and spacious for our family with two little kids, the breakfast was very good, all the cocktails we ordered as well, the playground for kids was great, we would stay here again!
Giada
เมษายน 2566
Breakfast was amazing.. complete and delicious. and not only breakfast, every meal we've ordered was delicious. truly recommend. The staff exceed expectations and was very considerate, courteous, helpful and nice, specially the pool and restaurant team.
Nycolle
มีนาคม 2566
#1 - This place is an absolute dream come true for relaxation. So chill and tranquil. The atmosphere, landscaping, outside lighting, music, and pool work in harmony to bring you to a far away place of relaxation. #2 - The staff will handle ANY need that comes to surface. If there is a problem of any sort, they make sure to handle it immediately and rectify the situation. Fernando the manager along with his awesome staff were on top of everything! #3 - You will NOT find better food in Buzios. Serena has the best kitchen in the ENTIRE city! Trust me, we tried all the restaurants, EAT AT SERENA and you will not be disappointed!!!
Jarrod
กันยายน 2564
staff helpful. room comfortable. facilities good
Rosemary
เมษายน 2566
The staff was extremely attentive and really walked the extra mile to find us a room that met our needs.
Elissa
สิงหาคม 2566
Very beautiful. Marcos, the manager, and most of the staff were fantastic!
Laura
สิงหาคม 2565
Amazing an very helpful staff ! Beautiful place, great pool, delicious breakfast and food.
Jessica
สิงหาคม 2565
Great for families with kids
Juan
กรกฎาคม 2566
nice infrastructure for a relaxing long weekend. Lovely pool area, nice playground for the kids, good breakfast.
Christoph
พฤศจิกายน 2564